IT Support Services

Our fast, reliable and proactive IT Support will solve your IT issues, saving your team valuable time

Our Managed IT Support services include

Day-to-day IT Support

Fast and reliable IT Support ensuring any issues are swiftly resolved.
Priority response time to critical requests.
Proactive and Expert advice in plain English.
New user and leaver management.
Remote and Onsite IT Support.
Support for 3rd party software applications.
Procurement of hardware and software on your behalf.

 

Proactive Management

Proactive maintenance and 24/7 monitoring of your systems to prevent issues.
Proactive installation of Windows updates and other Microsoft Software.
Routine patching of both hardware and software to fix vulnerabilities.
Out of hours maintenance schedule to limit business interruption.
Remote management tools to enforce policies and best practices.
Logging and assessments of reoccurring problems to pinpoint the root cause.

Future Planning

Regular planning meetings to ensure your IT matches your business goals and costs.
Recommendations on technology that will help grow your business. Keeping you in touch with the latest trends in cybersecurity to safeguard your business.
Reporting on user experience and how improvements can be made.
IT environment audits to ensure everything is set up correctly and maintained.

Our IT Support services are perfect for you if:

You are an SME with 5-50+ people in your company

Your business is reliant on fit for purpose IT

You’re looking for IT Support that fits around you with no surprises

Image

You want speedy access to your IT Support.

You’re looking for an 100% UK based IT outsourcing.

You’re looking for an IT Support company which helps you succeed.

What our clients say about us

Image

“Their greatest strength from my perspective is their rapid and effective responses to any need, from advising and supplying new hardware to resolving any potential breaches of our security. Whether it is by telephone, remote access or a personal visit, they have always accommodated our needs with a full understanding of the importance and demands of a visitor attraction operations.”

 

Stephen Manion , Arundel Castle

Our expert IT services also include

Cyber Security Services

Our cyber security services are designed to pinpoint and fix vulnerabilities within your business infrastructure, and monitor potential future cyber threats on your organisation including dark web monitoring cyber security awareness training and Disaster Recovery Plans.

Email Security

Guard Your Email Against Hackers, Spam, and Viruses. Threats such as hackers, viruses, phishing and identity theft are on the rise. Your inbox is the gateway to your business, don’t leave the door wide open. People are coming up with ingenious ways to disguise their intentions, and you may not realise until it’s too late.

Backup and Disaster Recovery

No business should ever be without a disaster recovery plan. Cyber threats are prevalent and data breaches are common. With SEBS outsourced backup and disaster recovery services in place, you can keep your company safe. We offer full backup solutions, a comprehensive disaster recovery plan, and cloud backups.

Remote Working

Stay connected at all times with remote IT and enable your staff to work from anywhere at any time, with our remote management tools they can also access IT support wherever they are ensuring they can keep working.

Cloud Computing

Many businesses want to combine the benefits of cloud computing services and the security of storing data on their own premises. Our expert team of cloud computing consultants can help you build the right cloud solution for your organisation. as well as provide ongoing support for the lifecycle of your cloud investment.

Antivirus

Our Managed Antivirus helps to keep both known and emerging malware off workstations and servers. Most viruses are designed to steal your data such as online bank account details and other valuable assets like login names and passwords. With new threats created each day, Protect your businesses with rock solid malware protection.

Book your FREE IT audit.

Get the most from your technology with a FREE IT Solutions Audit – worth £450. We offer all prospective IT support clients a free IT audit with absolutely no obligation to proceed any further. We feel this is a vital first step in identifying any and all issues.

We‘ll produce a full network report covering key areas in your business. This will give you a great idea where your IT systems need the most attention along with a detailed and bespoke plan with full and transparent costings.

How can SEBS help my business become more efficient?

When your staff get interrupted by an IT issue productivity plummets. They want (and deserve) a fast and reliable resource to resolve their technical issues, no matter the size of their problem. We provide your staff with unlimited direct access to our team of IT experts as part of our Managed IT solution.

Feel as though you have an in-house enterprise IT department - without the costs.

How can you help protect my business against cyber attacks?

IT security applies to your entire system, network, and all of your data. To keep your IT systems safe, you need a robust cyber security strategy, we recommend using multiple layers of protection to keep your business secure, such as Two-Factor Authentication and Cyber Security Awareness Training to ensure a multi-pronged approach.

How easy is it to switch your IT support to SEBS?

Switching IT support providers may seem a daunting task, we understand this and will help you every step of the way. We'll make sure the switch is as seamless, hassle-free and speedy as possible!

In our experience, it's vital to understand the reasons you are moving IT support provider so we can make sure we target what is important to you.

Call us on 01444 416641 to get started or just have a chat about the options.

It's good to talk

Call us on 01444 416641 for a chat or send a message with the form below.

Please fill the required field.
Please fill the required field.
Please fill the required field.

We offer fast and reliable IT Support across East and West Sussex including:

Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.

We look forward to discussing your IT Support requirements in more detail.