IT Support

All of the benefits of your own, in-house service desk, without the cost and hassle

Reduce downtime and improve performance levels

By outsourcing your IT support to SEBS IT, you remove the complexity and costs associated with managing your internal service desk. Our team of expert technicians are skilled across every facet of IT.

You will have direct access to our team of dedicated support personel who can assist with any issue, question or concern, whether they are becoming your IT support or wrapping around your existing IT team. Dedicated IT Service Desk is part of a range of Managed IT Services we provide.

Our IT support services can support businesses through ticket logging and monitoring from 1st to 3rd line providing a dedicated service for you and your employees. We also monitor your ICT infrastructure using the lastest automated toolsets that self-heal commonn malfunctions on your network before you know they even occurred. Our team will be alerted to faults and will act immediately to ensure the fastest possible response to potential issues.

Because it matters, leave it to us

IT support you need, when and where you need it. SEBS IT service desk provides the assistance to rapidly solve any IT problems, minimising the potential risk of disruption or downtime to your business.

  • Out of hours support available on request
  • Daily health check and monitoring

IT Support for SMEs and in-house teams

Managed IT Support
A well-implemented IT support plan is crucial for the success of any business. Our team of experts will serve as your dedicated partners in providing strategic IT support, customized to meet your specific requirements. We will oversee the management of your entire IT infrastructure and provide assistance to your users, allowing you to concentrate solely on achieving your business objectives.
Onsite IT Support
This package not only offers unlimited remote IT support from our in-house Service Desk, but also includes unlimited onsite engineering time. With our knowledge and guidance, it serves as a cost-effective alternative to maintaining your own IT team and managing HR.
IT Consultancy
Maximize the effectiveness of your business technology with our expert strategic guidance. Our IT consultancy services are designed to align your technology with the unique requirements of your business, unlocking its full potential.
Outsourced IT Support
Maintaining a productive and all-encompassing support system internally can be expensive and time-consuming. Moreover, there can be challenges related to staff absences and turnover. It makes sense to consider outsourcing some or all of your service desk IT support operations. Our outsourced solution offers a versatile selection of support services for businesses, such as 24/7 monitoring, remote and onsite assistance and more.

Ready to Upgrade Your IT Support Package?

Contact Us

Want to Upgrade Your IT Support Package?

At SEBS IT, we offer outstanding IT Support Packages built with businesses in mind. Our dependable IT Support will provide your business with the IT support services you need. Whether that's full support, remote support or just additional help for your in-house team, we have a solution that will work for you.

Our Full IT Support Package includes:

  • Unlimited calls to our help desk.
  • Network monitoring.
  • New technology advice.
  • Unlimited call-outs to your sites.
  • Account Manager.
  • Preferential project rates.
  • 24/7 proactive monitoring.
  • Service reports.
  • Fixed monthly fee.

IT Helpdesk comparison

Typical IT Helpdesk

  • Calls answered by a call loggers.
  • Often need to escalate calls.
  • May use a lot of techno jargon.
  • Repeat the problem to other support staff.
  • Long response times.

SEBS IT Helpdesk

  • All calls answered by engineers.
  • Knowledgeable and helpful from the start.
  • Friendly, experienced and relatable.
  • Technical helpdesk staff can own the problem through to resolution.
  • Rapid solutions.

Our IT Support in Sussex covers all of West and East Sussex

Managed IT Support in the South East of England as well as Remote IT Support Services are what we do. Fully managed IT Support in areas including East and West Sussex , Hampshire and Kent

We’ve been providing an IT support service to companies in the South East for over 40 years now. Our IT Support company in Haywards Heath has a far reach – Covering not only local towns and cities such as Brighton & Hove, Haywards Heath, Burgess Hill and Crawley to slightly further afield including Eastbourne, Worthing, Henfield and Portsmouth

Reliable IT Support

SEBS IT offer a wide range of totally managed IT Support and Remote support solutions to SMB’s and mid-range businesses across the South East. As a Haywards Heath based IT support business we work with a variety of business sectors, including Architectural, Finance and Professional Services to name a few, we are well equipped to understand most industries.

We are highly thought of as an IT support company in Sussex, due to our emphasis on proactivity. From the very beginning of any IT Support agreement we are monitoring your network and are alerted of any issues before they affect the running of your business, monitoring also allows us to make proven recommendations based on your issues and business goals, As well as tweaking any IT plans you have, to accommodate any changes or developments that may have happened within your business.

Trusted IT Support

SEBS IT provide exceptional solutions enabling you to concentrate on your business, Reliable and efficient IT Support is the keystone of any growing business, we work tirelessly to be the perfect IT Support company that every Sussex based business needs. As a company based in Sussex for over 40 years, we understand the pains and processes you go through daily

Your remote IT Support starts here

When a technician asks to connect to your device, please use the links below

01444 416641

2-8 Sussex Road, Haywards Heath,
West Sussex, RH16 4EA