10 IT Problems We Fixed for Sussex Businesses This Month

At SEBS IT, we support a wide range of businesses across Haywards Heath, Burgess Hill, Brighton and the wider Sussex area. Each month, our team tackles dozens of IT issues to keep our clients running smoothly. Here’s a behind-the-scenes look at 10 real IT problems we solved recently — and how we helped.

1. Wi-Fi Dead Zones in a Heritage Hotel

A 150-year-old hotel in Brighton was struggling with poor signal in guest rooms. We installed Ubiquiti mesh access points to cover thick walls and multiple floors, ensuring consistent, secure coverage.

2. Microsoft 365 Mailbox Migration for a Growing Business

A recruitment agency in Haywards Heath needed to move 25 mailboxes to Microsoft 365 without downtime. We planned and executed the migration over a weekend — no emails lost, no disruption.

3. Ransomware Containment & Recovery

A client in Burgess Hill was hit with a ransomware email. Our monitoring system flagged it immediately. We isolated the device, restored clean backups, and helped the team implement stronger endpoint protection.

4. Slow PCs Holding Back Productivity

An estate agent had multiple users complaining about painfully slow systems. We replaced ageing hard drives with SSDs and scheduled maintenance tasks — resulting in 3× faster performance.

5. Guest Wi-Fi Setup in a Local Café

A café owner wanted to offer customer Wi-Fi without risking access to their till system. We set up a segmented guest network with content filtering and usage limits.

6. Remote Access for Hybrid Team

A marketing company needed staff to work from home securely. We deployed cloud-based file sharing and multi-factor VPN access for simple, secure remote work.

7. Network Switch Failure

A client’s main network switch failed during peak business hours. We had a replacement installed within 90 minutes thanks to our spare hardware local presence.

8. Forgotten Password Lockouts

One client had multiple password resets each week, slowing everyone down. We rolled out a secure password manager across the company to streamline access.

9. Cyber Essentials Pre-Assessment

A local law firm asked us to assess their readiness for Cyber Essentials certification. We ran a full review, patched vulnerabilities, and helped them pass first time.

10. Printer Chaos in a Shared Office

Multiple businesses were trying to share a single office printer. We configured per-user print queues, billing tracking, and a print release station to keep things organised.

Need Help With Any of These?

If your Sussex business is facing slow systems, security worries or Wi-Fi blackspots, we can help. Our friendly local team is ready to fix issues fast — and prevent them from coming back.

Book your free IT health check today and let’s talk about what’s holding you back.

👉 Contact SEBS IT