Want to Upgrade Your IT Support Package?
Are you unsatisfied with your current IT Support company? Do you worry that your IT Support Package isn’t adequate? Do you need more reliable and trusted IT Support?
At SEBS IT, we offer outstanding IT Support Packages built with businesses in mind. Our dependable IT Support will provide your business with the IT support services you need. Whether that's full support, remote support or just additional help for your in-house team, we have a solution that will work for you
Our Full IT Support Package includes:
Unlimited calls to our help desk
New technology advice.
Unlimited call-outs to your sites.
Preferential project rates.
24/7 proactive monitoring.
Fixed monthly fee.
Helping your business achieve its goals!
SEBS IT's Full & Unlimited IT Support packages for East and West Sussex based businesses are designed to cover your critical IT services along with a wealth of proactive services to ensure our support are allways a perfect fit for your business.
You can make unlimited calls to our support desk and receive unlimited callouts a month, all for one fixed monthly fee.
At SEBS IT, we believe it is not only enough to keep our customers running by fixing issues as and when they arise. We will make sure the service we are delivering is tailored to your business. We'll arrange regular reviews so we are always up to date on the goals and concerns of your business and ensure you are kept in the know on any technology solutions that will help you achieve those goals.
Proactive is Key!
Depending on your technical needs they'll then arrange calls with you, whether that’s monthly, quarterly or bi-annually. This will ensure you are not only getting the best of our IT Support package but also proactive and relevant advice relevant to your business.
Our IT Support in Sussex covers all of West and East Sussex
Managed IT Support in the South East of England as well as Remote IT Support Services are what we do. Fully managed IT Support in areas including East and West Sussex , Hampshire and Kent
We’ve been providing an IT support service to companies in the South East for over 40 years now. Our IT Support company in Haywards Heath has a far reach – Covering not only local towns and cities such as Brighton & Hove, Haywards Heath, Burgess Hill and Crawley to slightly further afield including Eastbourne, Worthing, Henfield and Portsmouth
Reliable IT Support
SEBS IT offer a wide range of totally managed IT Support and Remote support solutions to SMB’s and mid-range businesses across the South East. As a Haywards Heath based IT support business we work with a variety of business sectors, including Architectural, Finance and Professional Services to name a few, we are well equipped to understand most industries.
We are highly thought of as an IT support company in Sussex, due to our emphasis on proactivity. From the very beginning of any IT Support agreement we are monitoring your network and are alerted of any issues before they affect the running of your business, monitoring also allows us to make proven recommendations based on your issues and business goals, As well as tweaking any IT plans you have, to accommodate any changes or developments that may have happened within your business.
Trusted IT Support
SEBS IT provide exceptional solutions enabling you to concentrate on your business, Reliable and efficient IT Support is the keystone of any growing business, we work tirelessly to be the perfect IT Support company that every Sussex based business needs. As a company based in Sussex for over 40 years, we understand the pains and processes you go through daily
IT Helpdesk comparison
Typical IT Helpdesk
- Calls answered by a call loggers.
- Often need to escalate calls.
- May use a lot of techno jargon
- You may need to repeat the problem to other support staff
- Long response times
SEBS IT Helpdesk
- All calls answered by engineers.
- Knowledgeable and helpful from the start.
- Friendly, experienced and relatable.
- Technical helpdesk staff can own the problem through to resolution.
- Rapid solutions.
What our clients say about us
“Their greatest strength from my perspective is their rapid and effective responses to any need, from advising and supplying new hardware to resolving any potential breaches of our security. Whether it is by telephone, remote access or a personal visit, they have always accommodated our needs with a full understanding of the importance and demands of a visitor attraction operations.”
Stephen Manion , Arundel Castle
Our expert IT services also include
Cyber Security Services
Our cyber security services are designed to pinpoint and fix vulnerabilities within your business infrastructure, and monitor potential future cyber threats on your organisation including dark web monitoring cyber security awareness training and Disaster Recovery Plans.
Guard Your Email Against Hackers, Spam, and Viruses. Threats such as hackers, viruses, phishing and identity theft are on the rise. Your inbox is the gateway to your business, don’t leave the door wide open. People are coming up with ingenious ways to disguise their intentions, and you may not realise until it’s too late.
Backup and Disaster Recovery
No business should ever be without a disaster recovery plan. Cyber threats are prevalent and data breaches are common. With SEBS outsourced backup and disaster recovery services in place, you can keep your company safe. We offer full backup solutions, a comprehensive disaster recovery plan, and cloud backups.
Stay connected at all times with remote IT and enable your staff to work from anywhere at any time, with our remote management tools they can also access IT support wherever they are ensuring they can keep working.
Many businesses want to combine the benefits of cloud computing services and the security of storing data on their own premises. Our expert team of cloud computing consultants can help you build the right cloud solution for your organisation. as well as provide ongoing support for the lifecycle of your cloud investment.
Our Managed Antivirus helps to keep both known and emerging malware off workstations and servers. Most viruses are designed to steal your data such as online bank account details and other valuable assets like login names and passwords. With new threats created each day, Protect your businesses with rock solid malware protection.
Book your FREE IT audit.
Get the most from your technology with a FREE IT Solutions Audit – worth £450. We offer all prospective IT support clients a free IT audit with absolutely no obligation to proceed any further. We feel this is a vital first step in identifying any and all issues.
We‘ll produce a full network report covering key areas in your business. This will give you a great idea where your IT systems need the most attention along with a detailed and bespoke plan with full and transparent costings.
How can SEBS help my business become more efficient?
When your staff get interrupted by an IT issue productivity plummets. They want (and deserve) a fast and reliable resource to resolve their technical issues, no matter the size of their problem. We provide your staff with unlimited direct access to our team of IT experts as part of our Managed IT solution.
Feel as though you have an in-house enterprise IT department - without the costs.
How can you help protect my business against cyber attacks?
How easy is it to switch your IT support to SEBS?
In our experience, it's vital to understand the reasons you are moving IT support provider so we can make sure we target what is important to you.
Call us on 01444 416641 to get started or just have a chat about the options.
We offer fast and reliable IT Support across East and West Sussex including:
Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.