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Is it Time you Upgrade your IT Provider?

As we come to the end of what has been a very interesting year, far more challenging than anyone could imagine, in ways nobody expected, it is time to reflect on the past 12 months.

As part of this, we recommend reviewing your IT support and asking yourself if your current provider has performed as expected during this difficult time. Were they proactive in making arrangements for your remote working operations? Have they properly understood your requirements and provided sufficient solutions? Have you been able to reach them when needed?

If you have answered no to any of the above or have any other concern that has come to mind, then it may be time to switch your IT provider – new year, new IT support!

As a well-established provider with 40 years of experience, we would like to put ourselves forward for this task. Founded in 1980, we have provided IT support to small and medium sized businesses across four decades, demonstrating our ability during technological landmarks such as the introduction of Cloud technology and even the Millennium Bug! Need we say more?

Don’t just take our word for it, though. Our client reviews are testament to the services we have provided them over the years 

“SEBS has supported our small business since November 2001. We are freelance translators working from home. I doubt very much whether we could have survived without the outstanding service we receive from SEBS. They supply our hardware, software, virus protection, broadband and all the associated technical support. They are quick, skilled and very much appreciated.” – Paul Richards

“We have used a number of IT firms over the years and SEBS are by far one of the best! They are very helpful and respond quickly” – Harry C.

So, if you’re looking for IT support that is responsive, reliable and results-focused, look no further than SEBS. As part of our services, we offer:                                    

  • A FREE, no-obligation IT Solutions Audit worth £450, including a full network report covering key areas in your business. This will give you a great idea of where your IT systems need the most attention, along with a detailed and bespoke plan with full and transparent costings.
  • Full support during the switch and forever thereafter. We understand that switching can seem like a daunting task, so we will be there to help every step of the way. We start by building a full understanding of your business and the reasons why you would like to switch, so we can ensure we target the priorities.
  • Reliable communication and reporting from our business to yours. Our dedicated technicians start the day at 8am, before you open, and end at 6pm, after you close, to ensure we are available whenever you need us. We can even offer 24/7 accessibility for a small additional fee.
  • Flexible packages, with solutions that suit your requirements. Whether you need fully managed IT support, assistance with installation, Cloud services, telecommunications, or even broadband, we have the tools to help you.

Not only that, but we also publish regular, topical, articles to help you in your IT ventures even if you aren’t part of our family.

If you would like to join us though, give us a call on 01444 41 66 41 to speak to a member of our fantastic team. We very much look forward to hearing from you.